PRIVACY POLICY

Last Updated: August 23, 2026

This Privacy Policy describes how Technoleep (“Technoleep,” “we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you visit, use, make a purchase from, or otherwise interact with our website and services.

By using our website or providing your personal information to us, you acknowledge the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

Depending on how you interact with Technoleep, we may collect the following categories of personal information:

Contact Information

This may include:

  • Name
  • Email address
  • Telephone number
  • Billing address
  • Shipping address

Order and Transaction Information

When you place or attempt to place an order, we may collect information such as:

  • Products purchased or viewed
  • Order number
  • Order history
  • Billing and shipping information
  • Transaction details
  • Payment status
  • Returns, refunds, or exchanges

Payment-card information is generally processed securely by our third-party payment processors. Technoleep does not necessarily receive or store your complete payment-card details.

Account Information

If you create an account on our website, we may collect information associated with that account, such as:

  • Name
  • Email address
  • Username or account credentials
  • Saved addresses
  • Order history
  • Wishlist or saved-product information

Customer Service Information

If you contact us, we may collect the information contained in your communications, including questions, complaints, return requests, photographs, order information, and other information you voluntarily provide.

2. INFORMATION COLLECTED AUTOMATICALLY

When you access our website, certain information may automatically be collected through cookies and similar technologies.

This may include:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages viewed
  • Referring website
  • Approximate location
  • Time spent on pages
  • Website interactions
  • Shopping and browsing activity

We use this information to operate, secure, analyze, and improve our website and services.

3. COOKIES AND SIMILAR TECHNOLOGIES

Technoleep may use cookies, pixels, tags, and similar technologies to:

  • Keep the website functioning properly;
  • Remember customer preferences;
  • Maintain shopping-cart functionality;
  • Understand how visitors use our website;
  • Measure website performance;
  • Detect fraud and security threats;
  • Improve our products and services; and
  • Provide or measure advertising and marketing.

Some cookies are necessary for the operation of our website, while others may be used for analytics, personalization, or advertising.

Your browser may allow you to block or delete cookies. However, disabling certain cookies may affect some website features.

4. HOW WE USE YOUR PERSONAL INFORMATION

We may use personal information to:

  • Process and fulfill orders;
  • Process payments;
  • Arrange shipping and delivery;
  • Provide order confirmations and updates;
  • Manage returns, refunds, and exchanges;
  • Create and manage customer accounts;
  • Provide customer support;
  • Respond to inquiries;
  • Detect and prevent fraud;
  • Protect our website and customers;
  • Improve our website, products, and services;
  • Analyze website performance and customer behavior;
  • Send marketing communications where permitted;
  • Personalize your shopping experience;
  • Comply with legal and regulatory requirements; and
  • Enforce our Terms of Service and other policies.

5. HOW WE DISCLOSE PERSONAL INFORMATION

We may disclose personal information to third parties when reasonably necessary to operate our business.

These parties may include:

Payment Processors

We may use third-party payment providers to securely process transactions.

Payment providers process your information according to their own privacy policies and security practices.

Shipping and Fulfillment Providers

We may provide necessary information such as your name, shipping address, telephone number, and order details to shipping carriers, warehouses, or fulfillment providers so your order can be delivered.

Website and Technology Providers

We may use third-party providers for:

  • Website hosting;
  • E-commerce functionality;
  • Security;
  • Analytics;
  • Email services;
  • Customer support;
  • Advertising; and
  • Other business operations.

These providers may process information on our behalf as necessary to provide their services.

6. ANALYTICS AND ADVERTISING

Technoleep may use analytics and advertising technologies provided by third parties, which may include services from companies such as Google, Meta (Facebook/Instagram), TikTok, or similar providers.

These technologies may use cookies, pixels, or similar identifiers to understand website activity, measure advertising performance, and provide more relevant advertising.

The information collected and processed by these providers is also subject to their respective privacy policies.

7. EMAIL AND MARKETING COMMUNICATIONS

If you subscribe to our marketing communications or otherwise provide consent where required, we may send you information regarding:

  • New products;
  • Special offers;
  • Discounts;
  • Promotions;
  • Store announcements; and
  • Other Technoleep news.

You may unsubscribe from promotional emails at any time by using the unsubscribe option contained in the applicable email.

Please note that even if you unsubscribe from marketing communications, we may still send transactional or service-related messages regarding your orders or account.

8. SMS/TEXT MESSAGING

If Technoleep offers SMS or text-message marketing and you voluntarily opt in, we may use your telephone number to send promotional or transactional messages in accordance with your consent and applicable law.

Consent to receive promotional text messages is not a condition of purchasing from Technoleep.

Message and data rates may apply depending on your mobile carrier and plan.

You may opt out of promotional text messages using the opt-out instructions provided in those messages.

9. SECURITY AND FRAUD PREVENTION

We may use personal information to identify, investigate, or prevent:

  • Fraudulent transactions;
  • Unauthorized account access;
  • Payment fraud;
  • Website abuse;
  • Security threats; and
  • Other unlawful activity.

Orders that appear suspicious or potentially fraudulent may be reviewed, delayed, limited, or canceled.

10. CHILDREN’S PRIVACY

Technoleep’s website and services are not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so we can review the matter and take appropriate action.

11. DATA RETENTION

We retain personal information for as long as reasonably necessary to:

  • Fulfill the purposes described in this Privacy Policy;
  • Maintain business and transaction records;
  • Provide customer service;
  • Resolve disputes;
  • Prevent fraud;
  • Comply with tax, accounting, and legal obligations; and
  • Enforce our agreements.

Retention periods may vary depending on the type of information and applicable legal requirements.

12. YOUR PRIVACY RIGHTS

Depending on where you live, applicable privacy laws may provide you with certain rights regarding your personal information.

These rights may include the right to:

  • Request access to personal information we hold about you;
  • Request correction of inaccurate information;
  • Request deletion of certain personal information;
  • Obtain information regarding how your data is processed;
  • Withdraw consent where processing is based on consent;
  • Opt out of certain marketing communications; and
  • Exercise other rights provided by applicable privacy laws.

These rights are not absolute and may be subject to legal exceptions.

To submit a privacy request, contact us at:

sales@technoleep.com

We may need to verify your identity before completing certain requests.

13. U.S. STATE PRIVACY RIGHTS

Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws.

Depending on your state and whether applicable legal thresholds are met, these rights may include:

  • The right to know or access personal information;
  • The right to correct inaccurate personal information;
  • The right to request deletion;
  • The right to obtain a portable copy of certain information;
  • The right to opt out of certain targeted advertising or data-sharing activities; and
  • The right not to receive discriminatory treatment for exercising applicable privacy rights.

We will process valid privacy requests in accordance with applicable law.

14. DO NOT SELL OR SHARE MY PERSONAL INFORMATION

Technoleep does not sell personal information for money in the traditional sense.

However, certain uses of advertising cookies or similar technologies may be considered a “sale,” “sharing,” or targeted advertising under some U.S. privacy laws.

Where applicable, eligible users may have the right to opt out of these activities.

You may contact us at sales@technoleep.com regarding applicable privacy choices.

15. THIRD-PARTY WEBSITES

Our website may contain links to websites, applications, payment providers, social-media platforms, or services operated by third parties.

Technoleep does not control the privacy or security practices of these third parties.

We encourage you to review the privacy policies of any third-party website or service before providing personal information.

16. PAYMENT INFORMATION

Payments made through our website may be processed by third-party payment processors.

These processors may collect information necessary to complete your transaction, such as:

  • Payment-card information;
  • Billing information;
  • Transaction information; and
  • Fraud-prevention information.

Payment information is handled according to the payment provider’s own terms, privacy policies, and security standards.

17. INTERNATIONAL USERS

If you access Technoleep from outside the United States, your personal information may be transferred to, stored in, or processed in the United States or other countries where our service providers operate.

Data-protection laws in these countries may differ from those in your country of residence.

Where required, we take appropriate steps regarding international transfers of personal information.

18. LEGAL DISCLOSURES

We may disclose personal information when reasonably necessary to:

  • Comply with applicable laws;
  • Respond to lawful government requests;
  • Comply with court orders, subpoenas, or legal proceedings;
  • Protect the rights, property, or safety of Technoleep, our customers, or others;
  • Investigate suspected fraud or unlawful activity; or
  • Establish, exercise, or defend legal claims.

19. BUSINESS TRANSFERS

If Technoleep is involved in a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, personal information may be disclosed or transferred as part of that transaction, subject to applicable law.

20. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in:

  • Our business practices;
  • Technology;
  • Services;
  • Legal requirements; or
  • Regulatory requirements.

When we update this Privacy Policy, we may revise the “Last Updated” date displayed at the top of this page.

We encourage you to review this page periodically.

21. CONTACT US

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact us:

Technoleep

Head Office & Warehouse:
104 Nettle Ln
Streamwood, IL 60107
United States

Email: sales@technoleep.com

Phone: 773-231-7978

Website: Technoleep.com

© 2026 Technoleep. All Rights Reserved.